Terms & Conditions
Snatch Terms and Conditions
Last revised: 1 October 2018
The use ofword "SnatchWork," “Snatch”, “us,” “we,” and “our,” throughout the online version of our Terms and Conditions refers to our company, our Website or our Service, as would be the appropriate context.
The use of the word "Employer" refers to companies and/or individuals that have signed up to Snatch with the intention to recruit Candidates.
The use of the word "Candidate" refers to an individual who is seeking employment opportunities and has signed up to our Website.
The use of the words "Commencement Date" refers to the first working day of a Candidate at an Employer.
The use of the word "Request" refers to an Interview Request sent via our Website from an Employer to a Candidate. A Request is non-binding and does not create any contractual obligations to either Employers or Candidates.
The use of the word "Employment Offer" is a formal, binding offer of employment letter which has been extended from an Employer to a Candidate.
The use of the word "Placement Fee" is the fee charged to Employers by Snatch on the successful hire of the Candidate.
The use of the abbreviation CTC is the Cost To Company for Employment of a Candidate and includes the basic monthly salaries, 13th cheque, car allowances and guaranteed payments.
Employers have an opportunity via our Websiteto find qualified Candidates in whom they might show interest to extend an employment offer, and for those Candidates to express interest in specific companies who have extended employment offers.
As an Employer you understand that Snatch does not inquire into the background of Candidates or attempt to verify the statements of Candidates (although it reserves the right to conduct any background check or other screenings at any time using available public records). Employers agree to conduct any background checks, reference checks, or other due diligence that you may require before engaging a candidate, and (2) comply with all laws and regulations relating to the intended contract of any candidate.
Roles and Responsibilities
Once a you, as a Candidate,have registered on our Website, staff of Snatch will determine if all fields have correctly been entered and will determine if any available employment vacancies fitting your profile exists. Once our Staff have deemed the Candidate profile relevant to Employers seeking employment, we will make your profile visible to Employers. A Candidate will also be able to make their profile visible to Employers. Employers will then have the opportunity to send non-binding Requests to you. You must respond to Requests within a reasonable time, but you are not obliged to accept any Request or contact any Employers that send aRequest to you.
Once an Employer has sent aRequest to you and you have responded to it, you may use other means of communication other than the Snatch platform to communicate with the Employer. Once you have received aRequest from an Employer, you agree not to attempt to circumvent Us by communicating outside Snatch’s platform after receiving such an Interview Request. We may remove any Candidate that attempts to do this.
After your registration as an Employer has been accepted on the Snatch platform, you will be able to browse Candidates on Snatch and submit Requests.
Once you have identified a Candidate on Snatch, you agree to initiate communication with the Candidate exclusively via aRequest on the Snatch platform. The Employer and the Candidate may use other means of communication once the Candidate has responded to the Request.
If a Candidate accepts a Job Offer, you agree to inform Snatch within five business days of the Candidate’s acceptance, and provide the details, including the Commencement Date, remuneration and duration, along with a copy of the final accepted offer or employment contract.
You agree not to attempt to circumvent Snatch by attempting to communicate and hire a Candidate after discovering the Candidate on Snatch. If you do this, there will be a Penalty Fee of up to 12.5% (excluding VAT) of the Candidate's annual total cost to company (CTC) in addition to the Placement Fee and we can deny you access to Snatch.
Placement Fees and Guarantees
Our services are free for Candidates.
As a Candidate, you are required to promptly notify Snatch within five business days if you accept an offer of employment, whether for an indefinite or fixed term. You shall also provide Snatch with a copy of your signed offer letter or employment contract containing the key terms of the Job Offer, including your Commencement Date and salary.
If a Candidate was introduced by, or discovered through our platform and the Candidate accepts a Job Offer within a six month period of the Candidate’s Snatch profile being visible to the Employer, you as the Employer will be charged a Placement Fee, regardless of whether the Candidate accepted any form of InterviewRequest on our platform. The Placement Fee (excluding VAT) is equal to 12.5% of the Candidate’s annual total CTC, inclusive of all guaranteed income. Snatch will invoice you within one (1) week of the Candidate’s Commencement Date and the Placement Fee shall be due thirty (30) days after the Commencement Date.
If you already had an Active Process with the Candidate, no Placement Fee will be due. An Active Process means that the Candidate was not rejected and that there was at least one communication (email, call, interview, ...) from each side in the last ninety (90) days in the context of a potential hiring.
Snatch offers a ninety (90) day guarantee period for all permanent appointments to which full reimbursement of the paid Placement Fee will be refunded to the Employer ifthe below conditions are met:
- The guarantee is only validated on receipt of payment of the invoice within thirty (30) days from the Commencement Date of the Candidate with the Employer.
- The guarantee covers the Client in the event of a full-time employee introduced by Snatch leaving the Employer or being fairly dismissed (in accordance with the principles set out in the Code of Good Practice which is contained in Schedule 8 of the labour relations Act, no. 66 of 1995) within the guarantee period.
- The guarantee does not apply if the termination is as a result of retrenchment, changes in job responsibility, changes in job title or for reasons other than those under the candidate’s control.
- The guarantee does not apply if the Employer did not inform Snatch about the original Job Offer accepted by the Candidate.
- There is no guarantee on candidates converted from a contract assignment to a permanent assignment.
- Snatch must be notified in writing of the termination of the Candidate’s employment and provide requested and relevant details regarding the termination.
Contract and part-time placements
APlacement Fee is payable at 15% (excluding VAT) of the Candidate’s cost to company over the duration of the agreed upon contracted employment period of the Candidate.
Should the temporary Candidate be offered a permanent position with the Employer or an associated party of the Employer, the outstanding balance of 12 months will be charged to the Employer at 12% of the total gross annual cost to company. If, however, the job specification changes and the candidate is put into a more senior position, Snatch will charge a fee that is calculated at 12% of the total gross annual cost to company salary for the outstanding balance of 12 months.
We reserve the right to, at any time and without cause, to suspend any Employer’s access to our Website. This includes that no further information stored about Candidates or communication with Candidates be required to be shared with an Employer who’s access has been suspended.
You agree not to disclose or share the identities of any Candidates listed on Snatch to any member outside of your recruiting or hiring department, or any member on your hiring and recruiting teams that have not agreed to the Snatch Confidentiality terms.
You agree that all login details will be kept confidential and will not be disclosed or shared to any person or, in the case of company members, to any other company member.
You agree to keep all information that was obtained while using Snatch as confidential.
Public use of Employer Profile Information
You agree to grant Snatchthe right to include the name, logo or public profile informationof any registered Employer in any document or website for marketing and publicity purposes and agree that you have the ability to grant the right. No infringement relating to the use of any right or information published on Snatch will regarded as an infringement by Snatch and the full consequence will be carried by you.
We are not required to host, display, or distribute any of the Content and We may refuse to accept or transmit the Content, and may remove or delete all or any portion of the Content from Hired at any time
You agree to defend and indemnify Snatch, its directors, employees or any related parties from and against any third party claim, including reasonable attorney’s fees, court costs, settlements, and disbursements, from or relation to (a) Your Content (b) Your use of the Service (c) Your violation of any term of this Agreement (d) Your violation of any third party rights, including privacy rights, (e) Your violation of law or Your users (f) use of any services provided by Third Party Service Providers (g) any findings that the Snatch Parties are employers or related employers of any Candidate, contractor employed, or retained by a Client. You may not settle or compromise any Infringement Claim without Our prior written consent.